1. Product Information

We strive to provide accurate product descriptions and images. However, actual product packaging may vary slightly depending on the manufacturer.

2. Ordering

Please ensure that all information provided during checkout is complete and accurate. Incorrect or incomplete details may result in delivery delays.

3. Pricing & Promotions

All prices are listed in Philippine Peso (₱) unless otherwise stated. Promotions and discounts are available for a limited time and may change without prior notice.

4. Payment

We accept the payment methods available during checkout, including Cash on Delivery (COD) in selected serviceable areas.

5. Shipping & Delivery

Delivery times may vary depending on your location and courier availability. While we do our best to ship orders promptly, SME ORGANICS is not responsible for delays caused by third-party courier services or unforeseen circumstances.

6. Returns & Damaged Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order. We may request photos of the item and packaging to assist with the resolution.

7. Product Disclaimer

Our products are food supplements and wellness products. They are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. If you are pregnant, nursing, taking medication, or have an existing medical condition, please consult your healthcare professional before using any supplement.

8. Privacy

Your personal information is kept confidential and is used only for order processing, delivery, and customer support. We do not sell or share your information with unauthorized third parties.

9. Order Cancellation

Orders may only be canceled before they have been processed or shipped. Once an order has been dispatched, cancellation is no longer possible.

10. Customer Support

For questions, concerns, or assistance with your order, please contact our customer support team through our official Facebook Page or website. We are happy to assist you.

Thank you for choosing SME ORGANICS!

Your Health. Our Commitment. 🌿